Accountancy Essay Example | Topics and Well Written Essays - 2500 words

Accountancy - Essay Example But as any student of business knows, evaluation of managerial efficiency or corporate health is not that straightforward an issue. There are two reasons for that. Firstly, all organisations are not established with the objective of earning profit, especially those that are owned and operated by the public sector. If you feel confused at this comment, just think about the London tube railway. Though nobody would be unhappy if it could earn what is commonly known as commercial profit, would any citizen ever quiz the service it provides and, would any government ever dare to even think of discontinuing the service as it is not a profit making venture? Obviously not, since it was conceived as public utility. The second reason why profit calculated by the mercantile method is not always a true indicator of the commercial success of business enterprise is the accrual concept and the conservative approach which lie at the heart of any set of accounts prepared anywhere in the world. By taking into account all possible or even vaguely plausible expenses and ignoring all incomes except those that are absolutely sure, the accountant in effect tries to take a hyper conservative approach and presents a situation which cannot be worse. It might suit those at the helm of affairs of business houses, but these two basic tenets of accountancy do indeed paint a picture which is bleaker than what the actual situation is. Thus many stalwarts of accounting profession strongly feel that a trend of profits, instead of profits earned in individual periods and considered in isolation, would be a better estimate to gauge the financial health of an enterprise. And there is, rather was, a lot of confusion regarding how far conservatism could be stretched while drawing up accounts for a financial year. Some opinion makers of this profession were passionate about the independence of accountants and argued in favour of the

Marketing In Harvard Style Essay Example | Topics and Well Written Essays - 1250 words

Marketing In Harvard Style - Essay Example Individuals are exposed to tens of thousands of advertisements in a single day.With all these numerous advertisements being bombarded at a single buyer,marketers craftily design their campaigns in consideration to the consumer's processing of these stimuli in order to make a purchase decision. In doing so, they keep in mind what is called consumer perception or "the process by which an individual selects, organizes, and interprets information inputs to create a meaningful picture of the world" (Kotler 2005). It is irrefutable that each individual processes stimuli differently because of personal differences. Thus, perception varies among individuals who perceive the same thing. This is due to three perceptual processes known as selective attention, selective distortion, and selective retention.Selective attention refers to the ability of the consumers to notice and to be attracted only be advertisements which appeal to them. With all massive amount of advertisement each day, customer s are only captivated by those which are relevant to them. It is found out that the advertisement which catches customers' attention are those stimuli which represents their current need, those which they anticipate, and those whose deviation are large in relation to the normal size of stimuli (Kotler and Armstrong 2001). For example, an ad which features beauty products which inhibits oil production will irrefutably attract one who is searching for one. Likely, if the ad is placed in a health and beauty specialist, the customers are expected to notice. And lastly, bigger discounts are more likely to be taken note of than smaller ones. The next process is called selective distortion which refers to "the tendency of customers to twist information into personal meanings" (Kotler 2005) and interpret them according to their needs. It should be noted that the different background of the consumers enables them to interpret advertisements in their individual ways which is influenced by their social class, employment, and others. Lastly, selective retention refers to the customers' remembering of their selected products' good points while forgetting that of the competitors' products advantages (Lynch 2003). As a marketer, advertisements are usually designed according to their intended market. Companies make advertisements which appeal to a specific target market by using celebrities, colors, and dramatic effects which will likely attract them. Offering huge discounts are also other ways of capturing their attention. However, in selective distortion, there is nothing much that a marketer can do in order to influence buyers. Selective retention is facilitated by repeating the messages that they intend the buyer to learn. The key in advertising still, is the marketers' understanding of customers which will perceive and experience them. Question 2. 1. A reference group "consists of all groups with a direct (face-to face) or indirect effect on all people's attitudes or behaviors" (Kotler 2005). 2. The four types of reference groups include primary groups, secondary groups, aspirational groups, and disassociative groups. Primary groups which are those which have a direct influence on the person because of his continuous and informal interaction with them including his family, friends, neighbors, and co-workers. On the other hand, more formal relations which require less continuous interaction like religious groups, trade associations, and professional are called secondary groups. Aspirational groups are those which the individuals aspires to have membership of while disassociative ones represents those which have values or beliefs that a customer finds unacceptable (Kotler and Armstrong 2005). 3. Customers associate themselves with reference groups because of their want to be acceptable to the people within the group, they

11 & 12 Language related assignment Essay Example for Free

11 12 Language related assignment Essay Generative Context A woman student in Brighton walked home by herself late at night and was mugged. She was carrying a lot of cash, didn’t tell her friends she was leaving the club and walked down some dark steps. The next day I criticised her actions. 2. Meaning We use this form to express a critical attitude towards the past actions of someone else. (Advice after the event – Rosemary Aitken – Teaching Tenses – p. 138) 3. Form (subject) + should (+ not) + have + past participle 4. Phonemic transcription, including marking the main stressed syllables (Longman dictionary of contemporary English) Particular attention needs to be paid to the weak form of â€Å"have† and, possibly there may need to be some revision of the various pronunciations of the â€Å"ed† ending of the past participle 5. Concept checking questions (with answers), and, where appropriate, time lines, diagrams, pictures, etc Did she go home by herself? Yes Was it dangerous? Maybe Was it a good idea? No Am I criticising her? Yes Am I talking about the past or the future? The past Entirely accurate Accesses reference material reference information learned about language to an appropriate source No evidence – even implicit – of appropriate source being referenced Evidence (even implicit) of some referencing of appropriate sources Plenty of explicit evidence of appropriately referenced research Uses written language which is clear, accurate and appropriate to the task Numerous errors

This Way for the Gas Ladies and Gentlemen Essay -- Analysis, Tadeusz

The sullen narrative This Way for the Gas Ladies and Gentlemen poignantly recounts the events of a typical day in a Nazi concentration camp during World War II. The author, Tadeusz Borowski, was Polish Holocaust survivor of Auschwitz, the series of death camps responsible for the deaths of the largest number of European Jews. Recounted from a first-person point of view, the novel unfolds at dawn as the unnamed narrator eats breakfast with a friend and fellow prisoner, Henri. Henri is a member of Canada, the labor group responsible for unloading the Jewish transports as they arrive into the camps. They are interrupted by a call for Canada to report to the loading ramps. Upon the arrival of the transport, the narrator joins Henri in directing the prisoners to either life, in the labor camps, or to death, in the gas chambers. In reality the path is neither one of life or death, rather it is routing prisoners to inevitable death or immediate death. Regardless of how many times he is aske d, the narrator refuses to disclose to the transport prisoners what is happening to them or where they are being taken. This is camp law, but the narrator also believes it to be charitable to â€Å"deceive (them) until the very end†(pg. 115). Throughout the day the narrator encounters a myriad of people, but one is described in great detail: a young woman, depicted as being unscathed by the abomination that is the transport. She is tidy and composed, unlike those around her. Calmly, she inquires as to where she is being taken, like many before her, but to no avail. When the narrator refuses to answer, she stoically boards a truck bound for the gas chambers. By the end of both the day and of the novel, the camp has processed approximately fifteen thousand p... ...urvivors crawling towards me, clawing at my soul. The guilt of the world had been literally placed on my shoulders as I closed the book and reflected on the morbid events I had just read. As the sun set that night, I found no joy in its vastness and splendor, for I was still blinded by the sins of those before me. The sound of my tears crashing to the icy floor sang me to sleep. Just kidding. But seriously, here’s the rest. Upon reading of the narrators’ brief excerpt of his experience, I was overcome with empathy for both the victims and persecutors. The everlasting effect of the holocaust is not only among those who lost familiesà ·, friends, /6mà ·illions of their very race, but also with the prisoner workers who were-and have been-relentlessly tormented by (the guilt of their actions) (their guilt). This (novel, story, event, etc..) will not soon be forgotten.

Iris Setosa, Iris Versicolour

Finally, the â€Å"Zoo† data set Is a trivial one with 7 classes, which are animal groups, with a total of 101 instances. Each animal instance contains 18 attributes, those of which include the animal's name or race, 2 numeric for its legs and its type, and 15 Boolean-valued attributes; those that involve simple yes or no answers. The following is an analysis of 4 classification algorithms that can be optimally used for these data sets.ANN. would be a good decision when simplicity and accuracy are the overwhelming factors, like in the â€Å"Zoo† data set. This classification algorithm does not focus on the prior probabilities, and is very efficient in structure. The primary computation is the sorting procedures in order to guru out the k-nearest neighbors for the test data. There are many advantages. It is structurally trivial, but it's able to make complex decision boundaries, it doesn't need much information to be able to work, it naturally gets in tune with our probl em-solving techniques, and it learns easily.The disadvantages are that it takes quite a long time to classify and that it's somewhat hard to find the best value for k. Decision Tree The Decision Tree algorithm helps solve the problem of classifying data into multiple groups of data. It provides innovative rules for solving large amounts of classification assignments because it arks on every different type of data. It's well-suited for analyzing abundant amounts of info, such as the â€Å"Adult† data set, because it does not need to load all the data in the system's main memory all at the same time.It uses a root system to remove the burden of the problem's difficulty. The Decision Tree exploration engine is used for assignments such as classifying databases or predicting results. These decision trees should be used when your mission is to assign your records to some ample categories. They help you out with rules that are easy to comprehend, ND those which can also help you pi npoint the best fields in case of future involvement in the project. There are an equal amount of advantages and disadvantages here.In the bright side, it is easy to comprehend and to generate rules, and it makes your life a whole lot easier when the problem gets degraded in difficulty. On the other hand, once an error has been made on a node at level n, then any and all nodes at level n-l, n-2, n-3,†¦ , n-k will also be wrong. Furthermore, it is not good at handling continuous variables. Nevertheless, being able to work with mass scale database files with Just his algorithm is reputable in itself.

A Brief Note On The Ehr System Will Foster Faster, Quality...

An interoperable EHR system will foster faster, quality and more efficient care by allowing clinicians and physicians’ access to the individual’s medical record in its entirety. It will proffer research, new best practices, and pharmaceutical suggestions to treat the patient based on their symptoms and illnesses (Commission on Systemic Interoperability, 2005). It is prudent to follow certain processes such as initiating, planning, executing, closing, monitoring and controlling processes in order to implement the EHR properly. Initiating processes consist of project formulation, feasibility studies, strategic design, and sign-off to the next phase. The initiation process determines the method to identify and change processes effectively with an EHR. Moreover, feasibility studies entail a readiness assessment, a general Return on Investment (ROI) analysis, and technical reviews of several categories of the EHR implementation (Amatayakul, 2012). The objective of this phase is to do the research and provide them to the executive management as to why an EHR is necessary and obtain their consent (Amatayakul, 2012). Next, the planning process begins to focus on the specifics. A specific migration path is created, including the goals and tentative schedules. In addition, the planning phase develops teams and tasks, chooses vendors and negotiate contracts, and creates a comprehensive implementation plan (Amayayakul, 2012). The execution phase comprises the implementation steps. InShow MoreRelatedHealth information exchange Essay1592 Words   |  7 Pagesof HIE: Page 5-6 Privacy and Security: Page 6-7 Challenges: Page 7-8 Conclusion: Page 8 Works Cited: Page 9 In 1990 Hartford Foundation funds, â€Å"Community Health Management Information Systems.† They gave grants to seven states and cities to develop those early prototype HIE’s. HIE focuses on quality assessments and cost reduction by streamlining patient eligibility information for billing. The problems of HIE are immature technology including slow internet connections and data integrationRead MoreManaging Information Technology (7th Edition)239873 Words   |  960 PagesCONTENTS: CASE STUDIES CASE STUDY 1 Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems CASE STUDY I-1 IMT Custom Machine Company, Inc.: Selection of an Information Technology Platform CASE STUDY I-2 VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier CASE STUDY I-3 The VoIP Adoption at Butler University CASE STUDY I-4 Supporting Mobile Health Clinics: The Children’s Health Fund of New York City CASE STUDY I-5

Reflective Journal on Communication - Free Essay Example

Sample details Pages: 10 Words: 3026 Downloads: 5 Date added: 2017/06/26 Category Marketing Essay Type Narrative essay Did you like this example? Reflective Journal Communication is a two way process which acts as a channel to connect people and impart of opinions, thoughts, ideas, information or messages from one party to another party. It also plays a role in exchanging information whereby the receiver decodes the message and encodes the sender a feedback. This is the formal way to explain communication. Means of communication as different ways but we can define four ways of communication; forms, medium, the media and other kinds (Judith Dywer 2013). Communication provides make friends and connects people to each other. People make communication in order to make things happen in our lives and it is something that humans do every day. An effective leader, manager, legal practitioner, medical professional, social worker, accountant, human resource manager or person working in any other occupation is able to communicate and work with others in a purposeful, supportive and flexible manner (Judith Dywer 201 3). By having effective communication will help to achieves the intended outcome. As well as achieving the intended outcome, competent communicators also make connections and build ongoing relationships with others, whereas ineffective communicators raise barriers. Communication competence reflects our ability to interact and influence others in a variety of context. The ability to communicate also reflected in the quality and range or their communication skills (Judith Dywer 2013). In the year of 2010 after my O-Level examination, I was asked to help and join a charity group by one of my friends who work as a Gerontological nursing for one month in the old folks. Under her guidance, I act as her assistance. The majority patients are elderly adults. By doing this it required the knowledge about complex factors that affect the health of older adults as older adults are more likely than younger adults to have one or more chronic health conditions. With this, it is essential for me to develop a good relationship with them. Older people as individuals who have a wide range of health care needs, as I try a few comments to promote rapport:à ¢Ã¢â€š ¬Ã…“Are you from this area?à ¢Ã¢â€š ¬Ã‚ . Rapport talk usually is used to establish relationships and connections with others quickly. With established patients, friendly questions about their families or activities can relieve stress. In order to build an interaction, I must show up, sincerity, empathy and trustworthiness. Dilenschneider (1996) describes empathy as the foundation for the quality of a relationship. In satisfying relationship both parties have empathy for the otherà ¢Ã¢â€š ¬Ã¢â€ž ¢s point of view and are willing to provide sufficient and appropriate feedback to create mutual understanding. Implementation of interpersonal skills in communication could stimulate the effective communication and promote good relationships. Interpersonal skills are defined by the ability that acquired by an individual t o interact effectively with other people (Johnson 2008). As mentioned above, communication is the exchange (encode-decode) of opinions, information, thoughts and ideas through verbal and non-verbal, and both of them present simultaneously (Chitty and Black 2007, p.218). For information, verbal communication consists of all speeches whereas non-verbal communication consists of postures, gestures, tone, level of volume and facial expressions. It reminds me of one patient whom I call her as Mrs. Z, not an actual name (Appendix I) to keep the secrecy of patientà ¢Ã¢â€š ¬Ã¢â€ž ¢s data (Nursing Midwifery Council 2004). I was arranged to mental health care ward. Generally, there were two separated wards which were male and female ward. There is a small canteen which was shared by both male and female ward in the area of ward. The wards were locked up so there is only one main entrance. In addition, the female patients were encouraged to walk out from their ward and join with the male patients at the small canteen during their mealtime. During the lunch time, I noticed one old lady was still resting on her bed. She was Mrs Z, 76 years old been diagnosed a schizophrenia. Her muscle could not be controlled voluntarily; it also called as tremor which caused by the insufficiency of the substance. She was unable to move or walk herself and need to be helped if she wanted to move around. So I took the Mrs. Zà ¢Ã¢â€š ¬Ã¢â€ž ¢s to have her lunch and fed her on the bed. Due to her condition, this old lady loses the ability to feed on her own. Therefore, I need to check on her diet and serve her the meal and fed her meal until she is finished. Before I started to feed her, I presented myself and move toward Mrs. Z. I tried to develop a nice interrelationship with her so she would not feel weird as I was not part of her family members or relatives. My first approached was to ask whether she would like to take her lunch or not. She was having soft diet like low in residu e, easily to be digested as she was having difficulty in swallowing. If she wants to take her meal then I will ask for her permission to feed her. At first, she stared at me and looked like confuse. In this condition, I presented up my emphatic listening and I tried to put myself in her situation and what if I was having a hearing problem. Emphatic listening is defined by willingness to figure out the other person not just form an opinion on the personà ¢Ã¢â€š ¬Ã¢â€ž ¢s fact (Wold 2004, p73). Then, I touched her shoulder, continued saying and increase my sound a bit as I was concerned if she had a hearing impairment. At the same moment, I did some of the body gesturers which could be understood an action of eating. I paused a while and repeated my movements but this time I was using simple and straightforward words to her. She looked at me again and nodded with her head. Happily, the body language did aid in to improve my conversation with her. Nonverbal communication is more power ful than verbal communication in conveying emotions, attitudes and reaction. Movement of arms, hands, feet and head are closely oriented with the spoken words. They convey messages about emotions, feelings and attitudes (Judith Dywer 2013). With my understanding, I think I need to speak louder as she could hear it clearly and try to know more terms in her language so that she could figure it out and understand of my actions towards her. I assumed that the language barriers will discontinuities our verbal communication. Communication barrier happens when there are individuals come from a dissimilar social background and use their own slang or words in the conversations, as results in a misinterpretation of the message (Judith Dywer 2013). But, somehow, there is also the noise coming from the canteen that distorts the intended message. Noise is an interruption to the message or communication flow that can lead to misunderstanding. Noise is not a good environment for communication. Thi s indicates that the bad quality of the external environment and as well as the geographical distance can limit or inhibit effective communication (Judith Dywer 2013). Fortunately, those body gesturers could get her to understand that I was going to feed for her lunch. During the feeding time, I keep up with the eye contact in order to make her to feel better and less nervous. With keeping up my eye contact with her would show my willingness and interest to assist her in feeding. A capacity to ignore distraction and understanding the impact of moving into the personal space of others which said that the supportive of eye contact of the speaker without intimidating would express a sense of attention in the person to the other person that involves in that communication. (Judith Dywer 2013).In the time being, I tried my best to interact in the ways that she felt comfortable with. As a result, she gave a good support and take pleasure in the meal until finished. I feel that, I had made the right choice to go along with and give a hand Mrs. Z in feeding. One of the elements results in the lack communication is task-centred communication, but based on opinion, I think that task centred communication and patient centred communication and are involved in the relationship of communication (McCabe 2004, p.44). In my view, I show my empathy to Mrs Z as she was a patient who unable to feed herself. In addition, it was part of my duty to feed her and to ensure the patient get their best care in the ward. During the feeding, my non-verbal communication skill was able to be improved in my conversation with her. The non-verbal communication plays a role since she was suffering a hearing impairment and unable to interact in the first language properly. Non-verbal communication is essential especially communicating with the elderly people who having a hearing problem (Caris-Verhallen et al 1999, p.809). In order to improve the quality of interaction with people who having he aring impairment, there were some effective methods to deal with it. For instance, gaining the personà ¢Ã¢â€š ¬Ã¢â€ž ¢s attention before speaking, making yourself visible to prevent them being frightened and trying to apply some sensitive touch (Hollman et al 2005, p31). To me, this is a very good and valuable experience because I can learn to develop my non-verbal communication. Due to the language barrier I used most of the body gesturers in my conversation with Mrs. Z. I tried to speak in her dialect as she was only able to speak very limited in the first language. Besides that, one specific type of non-verbal communication which was gesturers, designed to express thoughts and ideas and it was useful for people who unable to use much words (Wold 2004, p.76). Thus, I used my facial expressions to advise her so she could finish the meal. Mrs Z was unwilling to take the meal after few scopes, but I just smiled and told her that it was good for her health if she finished her meal. T hough I was unable to explain clearly the nutrition diet to her, I use my facial expression to encourage her to finish the meal which was prepared according to her condition and need. As according to Wold (2004, p.76), the most expressive is the facial expressions which are always unlimited to particular cultural and age barriers. The communication between Mrs Z and I was the interpersonal communication. The interpersonal communication was interaction which involved of two parties (Funnell et al 2005, p.438). During carrying out my duty, I realized that my nonverbal communication did improve and help me a lot especially when provide the caring to Mrs. Z. However, I found out the language barrier was one of the issues occurs within the communication even though she was able to get few simple phrases and words when I was doing some inquiry from her. Since the patient was not speaking in the official language, I tried to speak in her dialect. Thus, I still had the ability to handle the communication in our conversation but it was very challenging to create the effective verbal communication with the patient. Applying the nonverbal and the verbal communication simultaneously did encourage her to perform better. It was quite tough but at least this could make me understand what she tried to express. From the situation we can see that, when I was asking her questions there was a response from Mrs. Z. A communication occurs as long as an individual was responding to a message received and assigning meaning to it (Funnel et al 2005, p.438). She nodded her head to show that she agreed with me. One of the components of the communication process was the channel which act as a mechanism during the message is sending out (Delaune and Ladner 2002, p.191). Mrs. Z also used her body gesturers and eye behaviour as a feedback to me that she was able to understand it. Thus I could conclude that the form of communication that I used were visual and auditory. A feedback means t hat the sender is receiving the information after the receiver is reacting to the message (Delaune and Ladner 2002, p.191). While, according to Chitty and Black (2007, p.218), feedback is a response to a message. From my stand, I play a role as a sender to convey messages and Mrs Z, as the receiver who agreed to take meal and allow me to feed. Therefore, I could identity that the communication between Mrs Z and I was entangled of five elements of communication process (Delaune and Ladner, 2002, p.191). She needed quite sometimes to familiarise the changes in her day-to-day activities living where I was trying to facilitate her in feeding. In order to develop more skills in my communication, I was trying to involve my emotion and thoughts during the feeding. Eventually, the communication was successfully conducted as she delights in finishing the meal. So it is fundamental to develop rapport with her to inspire her capability to speak up verbally and non-verbal. Furthermore, this ability could help her to communicate successfully with other staffs. Next, people will pay more attention to her because of her oldness or her incapacity to understand the information given about her medication. Communications shows what the patients think and feel. By the way to communicate with adult, it is significant to assess her usual communication language and her ability to work together in the other languages (Hyland and Donaldson 1989). As I tried to use some of the words in her dialect, I basically try to encourage the patient to communicate verbally and non-verbal so that it could be understood. In my view, no matter it was task centred communication or patient-centred communication or both together mentioned by McCabe (2004) actually does involve in the communication with the patients. Therefore, it was not a difficulty to dispute which type of communication contains in my conversation with my patient. After examined the condition, skills and techniques for effective c ommunication with the patient that I had learnt likes the ways of approaching to the patient, asking questions, being an active listening, showing my empathy and comforting or handling the patient emotions (Walsh, 2005, p.34). Effective communication is vital in my duty as I want to know what they need the most during warded under my supervision. Based on my experience, I always learnt that the communication was the ultimate part to create a good relationship. With this, it express that a communication is the key basis of relationship (Wood 2006, p.13). Thus, a good communication must be existed to get to know the patientà ¢Ã¢â€š ¬Ã¢â€ž ¢s individual health condition (Walsh, 2005, p.30). Active listening is emphatic listening without two ways emotional involvement to the verbal and nonverbal component of a message. Distinction was existed between the presence of barrier communication when it get along with the patients (Judith Dywer 2013). As this is why active listening is a ve ry important part as in active listening means listening without making judgement and just listening to the patients à ¢Ã¢â€š ¬Ã‹Å"complaints which give me chances to put myself in someones shoes (Arnold 2007, p.201). On the other side, it also crucial to dodge away with the barriers existed in the communication with the patients. When I was talking to the patients about their health condition or asking them if any assistance was needed in their daily activities, I still could sense the existence of the barriers of language. At the same time, I would also keep reminding myself of trying to avoid the barriers in my communication with people by using the open-ended questions but not to non-verbal cues, disrupting, judging and criticising (Funnell et al, 2005, p.453). By doing stereotyping or guesses about the patientsà ¢Ã¢â€š ¬Ã¢â€ž ¢ views and first impression of patients and lack of consciousness of communication skills are the leading barriers to communications (Walsh 2005, p.31) . I must not judge the patients like donà ¢Ã¢â€š ¬Ã¢â€ž ¢t judge a book by its cover. In conversely, I have to make patients feel comfortable like a normal individual. An individual should be considerate to respect their fundamental values, culture, beliefs and individual ways of communication (Heath, 2000, p.27). So, I should be able to know on how to create interrelationship with the patients. The seven components which are becoming visible, anticipating needs, being reliable, listening, staying in control, being self-disclosure, caring and respecting for each patient as an individual, being humour when appropriate, educating the patient, distributing the patient some control, and using gestures to show some supports (Crellin 1998, p.49). These ways could provide some useful guidelines to me in order to enhance my communication skills with the patients. In addition, adding on my action plan list is essential as to identify the disabilities that the patients having such as hearing disability, mental disability and visual impairment. So, I could well-prepared my communication method effectively once I was able to identify the disability of patient. The particular skills and considerations should be acquired and required when communicating with people who suffered from sight impairment, hearing impairment and mentality problem (Heath 2000, p28). Furthermore, if the person could not understand, try not to repeat but to speak a little slowly and recast or put another way when interacting with the hearing difficulties people (Nazarko 2004, p.9). For information, in commonly, hearing impairment occurs among adults due to ageing process (Schofield, 2002, p.21). As for me, I would like start a communication with a good rapport in order to find out the factors that affect the patientsà ¢Ã¢â€š ¬Ã¢â€ž ¢ ability to interact well and try to avoid barriers in order to create a more effective communication in future. As a conclusion, communication is an important part of our everyday life. The suitable use of every part of the types of communication will leads to effective communication. Effective communication also helps to encourage a decent working relationship between you and your staff, which can sequentially improve morale and efficiency (Queensland Government 2015). As to be a people, who are successful in their profession are not only proficient in their functional and technical areas of expertise. They are also communication oriented with the ability to demonstrate professionalism, empathy, awareness and concern for others. They use good listening skills and understand their own concerns and needs. These people are open, approachable and supportive of others (Judith Dywer 2013). Reference List Judith Dwyer 2013, Communication for business and the professions: strategies and skills (fifth edition), published by PEARSON. Don’t waste time! Our writers will create an original "Reflective Journal on Communication" essay for you Create order